Privacy Policy

1. Introduction

Got To Go Maldives ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Platform").

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, nationality, and passport/ID details when required for bookings.
• Account Information: Login credentials, profile photo, and preferences.
• Booking Information: Travel dates, guest counts, property preferences, and booking history.
• Payment Information: Payment method details processed through secure third-party payment providers.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Location Data: With your consent, approximate location to show nearby properties and activities.
• Communications: Messages exchanged between guests and hosts through our platform.

3. How We Use Your Information

• To facilitate bookings and transactions between guests and hosts.
• To create and manage your account.
• To process payments and send booking confirmations.
• To communicate with you about your bookings and account.
• To improve our Platform and develop new features.
• To personalize your experience and show relevant content.
• To ensure safety and prevent fraud.
• To comply with legal obligations.

4. Information Sharing

We may share your information with:

• Hosts and Guests: Relevant booking details to facilitate your stay or activity.
• Service Providers: Third-party vendors who assist with payment processing, analytics, and customer support.
• Legal Authorities: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law, for dispute resolution, or to enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for data processing where applicable.
• Object to or restrict certain processing activities.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our Platform and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@gottogomaldives.com.